Make this as specific as possible, especially if you can provide exact steps to reproduce the crash every time.

Your save games (especially if the crash happens consistently on one save file)Ī description of what steps are needed to make the crash happen Send all of the following, via email, to of your Diagnostic Files You frequently get a crash at a certain point of playįirstly, make sure your graphics drivers are up to date and you have the latest version of the Game and of the client (Steam / GOG Galaxy / Discord) that you are using. You consistently get a crash at a certain point of play OR

If the game is crashing in some way that is not described in any of these articles, then you might need to send us bug report so we can investigate further. Send us your crash files, so we can investigate further If your computer has both a dedicated graphics card and integrated graphics, you can try switching to integrated to fix the problem. Software to allow your iPad to be used as an additional monitor Some users have reported this begin fixed by disabling virtual display adaptors, eg. If you have Citrix Workspace on you computer, you can uninstall Citrix Workspace and re-install it from command prompt using the following command:ĬitrixWorkspaceApp.exe ADDLOCAL=ReceiverInside,ICA_Client,AM,SELFSERVICE,DesktopViewer,Flash,Vd3d,WebHelper,BrowserEngine

Once Unity has fixed the issue we will work to patch those changes into the game some time after. This is an issue with the Unity Engine, which will be fixed in future versions of the Engine (see here for more details). In module UnityPlayer.dll at 0023:05a8bb99. UnityPlayer.dll caused an Access Violation (0xc0000005) Error Log states something like this at the top of the file:

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